Shipping policy
Shipping Policy
Last Updated: July 1, 2026
At Mirlary, we are committed to providing a reliable and transparent shipping experience for customers worldwide.
Please review our Shipping Policy before placing your order.
1. Worldwide Shipping
Mirlary ships to customers worldwide. Shipping availability may vary depending on the destination country or region.
2. Order Processing Time
Orders are typically processed within 1–3 business days after payment has been successfully confirmed.
Orders are processed Monday through Friday, excluding weekends and public holidays.
During promotional periods or high-volume seasons, processing times may be extended.
3. Estimated Delivery Time
Once your order has been processed and shipped, the estimated delivery time is 8–15 business days.
Delivery times are estimates only and may vary depending on:
- Your delivery location.
- Customs clearance procedures.
- Local postal services.
- Carrier operations.
- Weather conditions.
- Public holidays.
- Unexpected logistical delays.
Although most orders arrive within the estimated timeframe, occasional delays beyond our control may occur.
4. Shipping Costs
Shipping costs are calculated during checkout based on your destination and selected shipping method.
From time to time, Mirlary may offer free shipping promotions on eligible orders.
5. Order Tracking
After your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
Please allow up to 72 hours for tracking information to become available.
6. Customs Duties & Taxes
International shipments may be subject to customs duties, VAT, GST, import taxes, or other fees imposed by the destination country.
Unless otherwise stated during checkout, these charges are the responsibility of the customer.
7. Incorrect Shipping Address
Please ensure your shipping address is complete and accurate before submitting your order.
Mirlary is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.
8. Shipping Delays
Delivery may occasionally be delayed due to circumstances beyond our reasonable control, including but not limited to:
- Customs inspections.
- Transportation disruptions.
- Extreme weather conditions.
- Carrier delays.
- Government restrictions.
- Natural disasters.
- Peak holiday seasons.
We appreciate your patience should any unexpected delays occur.
9. Lost or Damaged Shipments
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date.
Please email us at:
contact@mirlary.com
We will investigate the issue with the shipping carrier and work to provide an appropriate resolution.
10. Split Shipments
Depending on product availability and logistics, your order may be shipped in multiple packages.
If this occurs, separate tracking numbers will be provided where applicable.
11. Delivery Confirmation
Once a package has been marked as delivered by the shipping carrier, Mirlary is not responsible for lost or stolen packages after delivery.
If you believe your package has been stolen, please contact the shipping carrier or your local authorities.
12. Shipping Restrictions
Some products may not be available for shipment to certain countries due to legal or carrier restrictions.
Mirlary reserves the right to cancel and fully refund orders that cannot be fulfilled because of such restrictions.
13. Order Changes
If you need to update your shipping address or modify your order, please contact us as soon as possible.
Once an order has entered processing or has been shipped, changes may no longer be possible.
14. Contact Information
If you have any questions regarding shipping, please contact our Customer Support team.
Mirlary
Company: SICLOPAY LTD
Address:
Spyrou Kyprianou Avenue 14, Office 1
Limassol 3070
Cyprus
Email: contact@mirlary.com
Website: https://mirlary.com
By placing an order with Mirlary, you acknowledge that you have read, understood, and agree to this Shipping Policy.